Shipping policy

At FlexSac, we are committed to providing a smooth and efficient shipping experience for all our customers. Please take a moment to read our shipping policy to understand how we handle and deliver your orders:

1. Order Processing Time:

   • Orders are typically processed within 3 to 5 business days after receiving payment confirmation.

2. Shipping Methods:

   • We offer various shipping methods based on your location and preferences. The available options will be displayed during checkout.

3. Shipping Rates:

   • Shipping rates are calculated based on the weight, size, and destination of your order. The applicable shipping charges will be shown at checkout.

4. Delivery Time:

   • Estimated delivery times vary depending on your location and the shipping method chosen. Please note that unforeseen circumstances or customs delays may impact delivery times.

5. Order Tracking:

   • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.

6. International Shipping:

   • We offer international shipping to select destinations. Please be aware that additional customs duties or taxes may apply, and these charges are the responsibility of the recipient.

7. Address Accuracy:

   • Please ensure that your shipping address is accurate and complete. FlexSac will not be responsible for delays or misdeliveries caused by incorrect or incomplete addresses provided by customers.

8. Shipping Notifications:

   • We will keep you informed about your order's progress through email or SMS notifications. You will receive updates about order confirmation, shipping, and delivery.

9. Shipping Damage or Loss:

   • In the rare event of shipping damage or loss, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

10. Delivery Acceptance:

    • Upon receiving your order, please inspect the package for any visible damage. If you notice any issues, kindly inform the delivery personnel and contact us promptly.

We strive to meet our delivery commitments while maintaining the utmost care for your packages. Should you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@flexsac.com

Thank you for choosing FlexSac for your needs, and we look forward to serving you with our high-quality products and dependable shipping services.